Thank you for choosing Fibranza Essence Co. for your essential oils needs. We are committed to providing you with a seamless shopping experience, including efficient and reliable shipping. Please review our shipping policy below:
- Order Processing:
All orders are processed within 7 business days (excluding weekends and holidays) after receiving payment and order confirmation.
Once your order is processed and ready for shipment, you will receive a shipping confirmation email with the tracking information.
- Shipping Methods:
We offer standard shipping for all orders, which typically takes 7-14 business days for delivery. Please note that delivery times may vary depending on your location and other external factors.
- Shipping Destinations:
We currently offer shipping all across India. If your location is not listed, please contact our customer support team to inquire about the possibility of shipping to your area.
- Shipping Charges:
Shipping charges are calculated based on the weight of your order and the shipping destination. The exact shipping cost will be displayed during the checkout process before finalizing your purchase.
- Tracking Your Order:
Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status and location of your package.
- Shipping Delays:
While we strive to meet our estimated delivery timeframe of 7-14 days, please be aware that shipping delays may occur due to unforeseen circumstances, such as extreme weather conditions, customs delays, or other logistical issues beyond our control.
If your order is significantly delayed, we will do our best to keep you informed and provide updates on the status of your shipment.
- International Customs and Duties:
For international orders, please be aware that additional customs duties, taxes, and fees may be applied upon delivery. These charges are the responsibility of the customer and may vary based on your country’s import regulations.
- Order Tracking and Support:
If you have any questions or concerns about your order or its delivery status, please don’t hesitate to contact our customer support team at firstname.lastname@example.org / +91 8884442869.
We are here to assist you.
- Change of Shipping Address:
Please ensure that your shipping address is accurate and up-to-date before completing your purchase. If you need to change your shipping address after placing your order, please contact us as soon as possible. We cannot guarantee that we will be able to update the address once the order is shipped.
- Contact Us:
If you have any questions or need further assistance regarding our shipping policy, please contact us at email@example.com / +91 8884442869.
Fibranza Essence Co. reserves the right to modify this shipping policy at any time without prior notice. Any changes made will be effective immediately.